We want to provide our customers with the best possible experience, and we strive to deliver high-quality products and services. However, due to the nature of our business and the resources involved in providing our Services, we regret to inform you that we do not offer refunds for any purchases or payments made.
WARRANTY INFORMATION
We do guarantee that our products are free of functional defects. If you receive damaged or defective products, please contact us at info@tinnitusdesigns.com within five (5) days of the date you received the products and we will either replace the product at our expense or, depending on the circumstances, provide you a full or partial credit or refund of the purchase price for that product. We require the return of the product in its original packaging before we provide you a replacement, credit or refund. After we receive your returned product, we will issue you a refund for the price you paid for the product (less any applicable shipping and handling charges). If you do not comply with the terms of this section, you will be ineligible to receive a refund.
Need help?
Contact us at info@tinnitusdesigns.com for questions related to refunds and returns.